Legal Documents

Terms & Conditions — The Complete Guide to Using tenx365

Please read these Terms and Conditions carefully before creating an account with tenx365. By using the platform, you are deemed to have accepted all of these terms.

Last Updated: January 2026

This page contains the full Terms and Conditions of tenx365. Please read each section carefully. By using tenx365 services, you are considered to have consented to all of these Terms and Conditions.

Section 01

General Terms & Conditions

Tenx365 (hereinafter referred to as the "Platform" or "we") is an online gaming service provider. These Terms and Conditions apply to the use of the tenx365 website and mobile application.

By registering an account or using our services, you confirm that you have fully read, understood, and agreed to these Terms and Conditions.

If you disagree with any part of these Terms & Conditions, please refrain from using tenx365's services. We reserve the right to update these terms at any time.

Tenx365 is strictly for individuals aged 18 and above. Account registration or gameplay by minors is completely prohibited.

These Terms and Conditions are governed by the laws of Bangladesh. In the event of any dispute, the decision of tenx365 management shall be considered final. tenx365 reserves the right to cancel any account or transaction at its own discretion.

Section 02

Account Registration & Eligibility

To register an account with tenx365, you must meet the eligibility requirements listed below. tenx365 reserves the right to close any account that does not satisfy these conditions.

Eligibility to Register

  • You must be 18 years of age or older.
  • Only one account per person is permitted.
  • All information provided at the time of registration must be truthful and accurate.
  • You must be legally permitted to participate in online gaming under the laws of Bangladesh.
  • Keeping your account password confidential is your responsibility.

KYC Verification

Tenx365 may request identity verification (KYC — Know Your Customer) at any time. This process may require submission of a national ID, passport, or other documents. Withdrawals may be held until KYC is completed.

Each person is allowed only one account. If multiple accounts are found, all accounts will be terminated and balances may be forfeited.

If you notice any suspicious activity after logging into your account, contact the tenx365 support team immediately. Use a strong password to keep your account secure and update it regularly.

Section 03

Deposit, Withdrawal & Payment Policy

Transactions on tenx365 are conducted in BDT. We support deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are protected with SSL encryption.

Deposit Rules

  • The minimum deposit amount is BDT 200.
  • Deposits are credited to your account instantly.
  • Only mobile banking accounts registered in your own name may be used for deposits.
  • Deposits made through third parties are strictly prohibited.

Withdrawal Policy

  • The minimum withdrawal amount is BDT 500.
  • Withdrawals are typically processed within 15 minutes on average.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Large withdrawal amounts may be held pending until KYC verification is complete.
  • Tenx365 reserves the right to place withdrawals on hold in cases of suspicious transactions.

Any use of tenx365 for money laundering or fraudulent purposes will result in permanent account closure and reporting to the relevant authorities.

Section 04

Bonuses & Promotional Offers

Tenx365 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms and conditions, which must be read carefully before acceptance.

General Bonus Terms

  • Wagering Requirement: Each bonus comes with a specific wagering requirement (typically 10x to 30x). Winnings from a bonus cannot be withdrawn until this requirement has been met.
  • Validity: Each bonus has a fixed validity period. Any unused bonus will be cancelled once it expires.
  • Maximum Bet: A maximum bet limit may apply when playing with a bonus.
  • Game Restrictions: Some bonuses are only applicable to specific games.
  • Two bonuses cannot be used simultaneously while one is still active.

Tenx365 reserves the right to modify, suspend, or cancel any bonus offer at any time. Bonus abuse — such as claiming bonuses through multiple accounts — is strictly prohibited and may result in account termination.

The welcome bonus is available to new members only and can be claimed once at the time of the first deposit. Full bonus terms and conditions are available on the relevant promotions page.

Section 05

Gaming Rules & Fair Play

All games on tenx365 are audited by independent third-party auditors and certified for RNG (Random Number Generator) compliance, ensuring every game outcome is completely fair and random.

Player Responsibilities

  • Read the gaming rules carefully and follow them at all times.
  • Exploiting any technical glitch or software error is prohibited.
  • Using any software or bot to place automated bets is prohibited.
  • Any manipulation of game outcomes or system tampering is strictly prohibited.

Technical Issues

If a game is interrupted or a technical error occurs mid-round, tenx365 will endeavor to refund the bet for that round. However, this may not be possible in certain circumstances.

In Live Casino games, the dealer's decision is final. The game provider's own rules and regulations also apply.

Section 06

Prohibited Activities

The following activities are strictly prohibited in order to maintain the security and integrity of tenx365. Any violation will result in permanent account closure.

  • Opening or operating multiple accounts.
  • Opening an account using false or incorrect information.
  • Operating an account using another person's identity.
  • Abuse or manipulation of the bonus system.
  • Using the platform for money laundering or fraudulent purposes.
  • Hacking, phishing, or any other form of cyber attack.
  • Attempting to intrude on or modify the gaming software.
  • Colluding or entering into agreements with other players.

If any prohibited activity is detected, all winnings and bonuses associated with the account will be forfeited and the account will be permanently closed.

Section 07

Account Suspension & Closure Policy

Tenx365 reserves the right to suspend or close any account without prior notice under the following circumstances.

  • In the event of a breach of these Terms and Conditions.
  • If suspicious transactions or activity are detected.
  • If KYC verification is not completed or incorrect information is provided.
  • Due to legal obligations.
  • If the player requests self-exclusion.

Players may request account closure at any time. Any remaining balance (provided all applicable bonus conditions have been met) will be eligible for withdrawal.

Section 08

Privacy & Data Protection

Tenx365 places the highest priority on the security of your personal information. Data we collect is used solely to improve our services and meet legal obligations.

Your personal information is never sold or shared with third parties. However, tenx365 may be required by law to provide information to the relevant authorities when legally obligated to do so.

For more details, visit our Privacy Policy Visit the page.

Section 09

Limitation of Liability

Tenx365 services are provided on an "as-is" basis. We cannot guarantee uninterrupted or error-free service. Temporary disruptions may occur due to technical issues, server outages, or other unforeseen circumstances.

  • Tenx365 is not liable for any game losses resulting from an internet disconnection.
  • Tenx365's liability is limited for any losses caused by third-party technical issues.
  • Any financial losses resulting from gaming are entirely the player's own responsibility.

Online gaming carries financial risk. Only wager money that you can afford to lose without affecting your daily life.

Section 10

Policy on Changes to Terms & Conditions

Tenx365 reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, players will be notified via email or an in-platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.

If you do not agree with any changes to the terms, you may request that your account be closed. Please contact our support team to do so.

Why Trust tenx365?

Our platform places the highest priority on user protection and transparency

Licensed & Regulated

Tenx365 is licensed by an international gaming authority. All operations are conducted in accordance with recognized regulatory standards.

SSL Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Third-party access is completely prevented.

Transparent RNG System

All game outcomes are verified by a third-party RNG auditor. Every spin and bet result is completely fair and unbiased.

24/7 Bangla Support

Our support team is available 24/7 to assist you. All issues are resolved promptly.

Fast Payment

Withdrawals processed in as little as 15 minutes via bKash, Nagad, and Rocket. Deposits are credited to your account instantly.

Responsible Gaming

We believe in responsible gaming. Our platform offers protective tools including deposit limits and self-exclusion.

Related Information

Visit the pages below to learn more

Get Started Today

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