Your personal information matters to us. See exactly how tenx365 collects, uses, and safeguards your data — fully transparent, nothing hidden.
Tenx365 (https://tenx365.onl) takes your privacy seriously. This Privacy Policy explains how we collect, store, use, and protect your personal information. By using our platform, you agree to the terms of this Privacy Policy.
This policy applies to all tenx365 services — including the website, mobile app, gaming platform, and customer support. We follow international data protection standards (GDPR-inspired) and are committed to protecting the interests of users in Bangladesh.
This Privacy Policy may be updated at any time. We will notify you of significant changes via email or through the platform. We recommend checking this page regularly.
If you are under 18, please refrain from using tenx365. We do not knowingly collect personal information from minors.
Tenx365 collects your information in three ways — what you provide directly, data collected automatically while you use the platform, and information received from third parties.
| Type of Information | When It Is Collected |
|---|---|
| Name & Date of Birth | At the Time of Account Registration |
| Email & Mobile Number | During Registration & Communication |
| National ID / Passport | KYC Verification Timeline |
| Payment Information (Mobile Number) | Deposit & Withdrawal Times |
| Address | During Verification When Required |
We never store your full bank account number or card number. Payment details are used solely to verify transactions.
Tenx365 uses your information only for specific, legitimate purposes. We never sell your data or share it with unnecessary third parties.
You can request to opt out of promotional emails and notifications at any time. Please note that essential account-related messages cannot be turned off.
Tenx365 never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances.
All third-party partners are required to comply with tenx365's privacy standards. They may not use your information for their own purposes.
In the event of a business change — such as a merger or acquisition — your data may be transferred to the new owner. We will notify you in advance if this occurs.
Tenx365 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Cleared at end of session |
| Functional Cookies | Remembering Your Preferences & Settings | 30 days |
| Analytical Cookies | Usage Pattern Analysis | 90 days |
| Marketing Cookies | Showing Relevant Advertisements | 60 days |
You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
Tenx365 retains your information only for as long as required. All data is kept while your account remains active.
After the specified retention period, data is securely deleted or anonymized.
Tenx365 protects your data using industry-leading technology. Our security infrastructure is continuously updated and tested.
In the event of a data breach, affected users will be notified within 72 hours and swift action will be taken to resolve the issue.
As a tenx365 user, you have specific rights over your personal data. We respect those rights and are here to help you exercise them.
As a tenx365 user, you are entitled to the following rights
You can request to know what information we hold about you and receive a copy of it.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your personal data under applicable conditions.
You may request that the use of your data be restricted under certain circumstances.
You can export your information in a readable format for personal use or transfer it to another service.
You may object to the use of your data for marketing or analytical purposes.
To exercise these rights, please contact our support team: [email protected]
Tenx365 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process.
If we become aware that data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.
If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.
Tenx365 reserves the right to update this Privacy Policy at any time. For significant changes, we will send a notification to your registered email and display the updated date on this page.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:
We take every privacy-related request seriously and are committed to resolving it promptly.
Learn about the core pillars of our privacy protection
Every transaction and piece of personal information is protected by 256-bit SSL encryption. Third-party access is completely prevented.
A rigorous identity verification process prevents fraud and keeps your account secure.
Independent security experts regularly audit our systems to ensure there are no vulnerabilities.
Your personal information is never sold or shared with third parties without authorization.
Add an extra layer of security to your account by enabling 2FA.
For any privacy-related concerns, our Bengali-speaking support team is always here to help.